At Spoilt, we respect your privacy and take the responsibility of protecting your personal information seriously. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or place an order with us.
By accessing or using www.drinkspoilt.com, you agree to the practices described below.
About Spoilt
Brand Name: Spoilt
Email: info@drinkspoilt.com
Phone: +91 9001942267
Spoilt is an India-based beverage brand operating through its official website.
What Information We Collect
When you visit our website or make a purchase, we may collect certain information to ensure smooth operation and order fulfilment.
Information you provide directly:
• Name, email address, phone number
• Shipping and billing address
• Order-related communication
Payment information:
Payments are processed securely through third-party gateways. We do not store your card details or banking information on our servers.
Information collected automatically:
• IP address, browser type, device information
• Pages visited, time spent, and interaction data
• Cookies and similar tracking technologies
Why We Collect Your Information
Your information helps us to:
• Process and deliver your orders
• Communicate order updates and support responses
• Improve website performance and user experience
• Send updates or promotions, only if you opt in
• Prevent fraud, misuse, or unauthorised activity
• Comply with applicable legal and regulatory requirements
Legal Basis and Consent
By using our website or placing an order, you consent to the collection and use of your data as described in this policy, in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.
You may withdraw your consent at any time by contacting us.
How We Share Information
We share your data only when necessary to operate our business, such as with:
• Payment processing partners
• Shipping and logistics providers
• Website analytics and performance tools
All such partners are contractually required to protect your data and use it only for authorised purposes.
We do not sell, rent, or trade your personal information.
Cookies and Site Technologies
We use cookies and similar tools to improve functionality, analyse traffic, and personalise your experience. You can manage or disable cookies through your browser settings, though certain features of the site may be affected.
Your Rights
You have the right to:
• Request access to your personal data
• Ask for corrections or updates
• Request deletion of your information, where applicable
• Withdraw consent for data usage
To exercise any of these rights, contact us at info@drinkspoilt.com.
Data Storage and Retention
Your data is stored securely on trusted platforms and servers. We retain information only for as long as required to fulfil orders, provide support, meet legal obligations, or improve our services. Once no longer needed, data is securely deleted or anonymised.
Security Practices
We use reasonable technical and organisational safeguards such as encryption, secure servers, and access controls to protect your data. While we take strong precautions, no online system can be guaranteed to be completely secure.
Children’s Privacy
Our website and products are not specifically intended for children. We do not knowingly collect personal data from minors. If such information is shared unintentionally, please contact us for prompt removal.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page. Continued use of the website implies acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests related to privacy or data usage, reach out to us at:
📧 info@drinkspoilt.com
📞 +91 9001942267
We’re committed to keeping your Spoilt experience transparent, secure, and trustworthy.